Privacy Policy

Version: v2026.05

Effective Date: May 1, 2026

Last Updated: May 1, 2026

This Privacy Policy explains what information JMCamellia, LLC (“JMCamellia,” “we,” “us,” or “our”) collects, how we use it, and what choices you may have when you use our website, products, tools, content, and services, including RealIntel One™ and related offerings.

  1. Information We Collect

We may collect information you provide directly to us, including your name, email address, phone number, business information, account details, submitted forms, messages, uploaded materials, and any other information you choose to provide through the website or our services.

We may also collect records related to your use of our services, such as submitted requests, generated outputs, communications, support history, transaction records, and service preferences.

In addition, we may collect usage and technical data such as IP address, browser type, device type, operating system, referring pages, approximate location, pages viewed, session activity, and similar analytics or log data used to operate and secure the website and services.

  1. How We Use Information

We use information to operate, maintain, improve, secure, and support our website, products, tools, and services.

We may also use information to:

  • Provide requested services or information.

  • Communicate with you about your account, service updates, inquiries, and support needs.

  • Improve quality, functionality, reliability, and user experience.

  • Detect fraud, abuse, misuse, or violations of our Terms of Service or Acceptable Use Policy.

  • Comply with legal obligations and enforce our rights.

  1. Automation and AI-Assisted Processing

Some JMCamellia services may use automation, analytics, or AI-assisted tools to organize information, generate summaries, support workflows, or provide insights.

If you submit documents, text, prompts, or related materials to features that rely on third-party processing tools, that information may be processed for the limited purpose of delivering the requested function or output. We do not authorize third-party providers to use your submitted content to train their models unless expressly stated otherwise in a separate notice or agreement.

If a service includes document review functionality, such as PlainLaw Insight, outputs are intended to support understanding and workflow efficiency and should not be treated as legal advice or a substitute for professional review.

  1. How We Share Information

We do not sell your personal information.

We may share information only as reasonably necessary with:

  • Service providers and vendors that support hosting, infrastructure, analytics, communications, payment processing, document handling, or AI-assisted service delivery.

  • Professional advisors, auditors, insurers, or legal counsel when reasonably necessary.

  • Government authorities, regulators, or law enforcement when required by law, valid legal process, or to protect rights, safety, or property.

  • A successor entity in connection with a merger, acquisition, restructuring, financing, or sale of assets, subject to applicable legal requirements.

  1. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business and legal records, resolve disputes, enforce agreements, and comply with applicable law.

If you request deletion, we will take reasonable steps to delete or de-identify applicable information, subject to legal, operational, security, backup, fraud-prevention, and recordkeeping requirements.

  1. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

These measures may include encryption in transit, access controls, activity logging, platform security controls, and vendor management practices. No system is completely secure, so you should also use strong passwords and protect your own account credentials.

  1. Your Rights and Choices

Depending on where you live, you may have rights to request access to, correction of, deletion of, export of, or restriction of certain personal information we hold about you.

You may also have rights to object to certain processing or to withdraw consent where consent is the basis for processing. To make a privacy request, use the contact information listed below.

  1. Children’s Privacy

Our website and services are not directed to children under 18, and we do not knowingly collect personal information from children under 18 through the service.

  1. International Use

JMCamellia, LLC operates in the United States. If you access the website or services from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States, where privacy laws may differ from those in your jurisdiction.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we may provide notice through the website, the service, or by email, and we will update the effective date or last updated date shown on this page.

  1. Contact

If you have questions about this Privacy Policy or want to submit a privacy-related request, contact:

JMCamellia, LLC
11 Hope Rd., Ste. 111-236
Stafford, VA 22554
[email protected]